Privacy Policy

Privacy Policy

Introduction

Welcome to https://superior-couples-counseling-therapy.denvermentalhealthcare.com (hereafter referred to as “Superior Couples Counseling Therapy,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy details our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Law on Data Breach Notification (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, services, and products offered under the domain https://superior-couples-counseling-therapy.denvermentalhealthcare.com. Please note that this privacy policy does not extend to third-party platforms, apps, or services accessed through links on our site, as these have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the practices for:

  • Using our applications and services as an authorized user.
  • Visiting websites linked to this Privacy Policy.
  • Receiving communications from us, such as newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect several types of personal data, which can include:

  • Account Information: Details related to your account creation and management.
  • Payment Information: Data required for processing payments, including card details (encrypted) and billing addresses.
  • Financial Information: Records of transactions and financial history, if applicable.
  • Purchase Information: Items or services bought from us, along with associated costs and delivery details.
  • Mobile Device Identifiers: Unique device identifiers that help us recognize your device and preferences.
  • Location Data: Information about your physical location when you use our mobile apps.
  • Feedback: Responses and comments provided by users to improve our services.
  • Social Media Information: Data from social media platforms when users choose to interact with us on these platforms.
  • Product Information: Details about products or services that interest or purchase from us.

We obtain this data through direct user input, interactions with our systems, and automated technologies used for analysis and personalization. Additionally, we may receive personal data from third parties who assist in providing our services, subject to their respective privacy policies.

Cookies

We use cookies (small text files) to enhance your experience on our site and for analytics purposes. Cookies are categorized as:

  • Strictly Necessary: Essential for basic functionalities like login and account management.
  • Preference: Remembering user preferences, such as language settings.
  • Analytics: Tracking website usage statistics to improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

Personal data is retained for the duration required by law or for the original purpose it was collected. Once this period expires, we delete or anonymize the data to prevent direct identification.

Security Measures

We have implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest.
  • Engaging secure third-party processors to handle sensitive data on our behalf.
  • Regularly testing and updating our security protocols.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian concerned about your child’s privacy, please contact us using the details provided below.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure or deletion of your data.
  • Restriction on processing your data.
  • Right to data portability.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination for exercising your data privacy rights.

To exercise these rights, please contact our Data Privacy Team using the details provided in the ‘Contact Information’ section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us:

  • Email: contact@superior-couples-counseling-therapy.denvermentalhealthcare.com
  • Address: [Provide Physical Address]